PRIVACY POLICY

You agree and accept our Privacy Policy by accessing the websites, Platforms, and/or using the products or services offered by (Website Name). The company (Website Name), also known as "(Website Name)," "(Website Name)," "We," "Us," or "Our," owns and runs this platform

We value your privacy and are committed to safeguarding any personal information you share with us on our platform, which includes our website, web application, mobile application, any platforms used for payment processing, including those we host, one or more payment methods made available through merchant platforms/websites, or our checkout pages ("Platform"). This includes the security measures we put in place to keep your Personal Information safe (including Sensitive Personal Information). All pages that are sub-domains, associated with, or exist within a website, platform, etc. are included under the terms websites and platforms. When using our website, application, or any other Platform, if we should ask you to supply any information by which you may be identified, you can be certain that it will only be used in accordance with this Privacy Policy.

The information you give to PIXELPULSE IT SERVICES PRIVATE LIMITED ("(Website Name)") when using this website, any associated websites, applications, services, and any other Platform is collected, used, stored, shared, and protected in accordance with this Privacy Policy.

The enterprises, goods, or services provided by (Website Name)are covered by this privacy statement.

.You expressly consent to the use and disclosure of your Personal Information and Sensitive Personal Information provided to us in accordance with this Privacy Policy by using the websites, Platforms, and/or having used or intending to use the products or services provided by (Website Name), directly or indirectly, in the past, present, or future. You further acknowledge and accept that your consent below shall also apply to any past direct or indirect submissions of Personal Information and Sensitive Personal Information by you to us.

For the purposes of this Privacy Policy, "you" or "your" may refer to the End Customer, the Merchant, or the Visitor / Guest, depending on the circumstances and the use of our Services:

  • When you directly use an End Customer Service for your own personal use (typically as a customer of a merchant using the (Website Name)Payment Gateway, such as when you purchase a good or use a service from a merchant who uses (Website Name)for payment processing), we refer to you as a "End Customer" even though we do not conduct business with you directly.
  • When we have a direct business relationship with you, such as when you transact business with us, use the (Website Name)Payment Gateway, or use any other (Website Name)service, we refer to you as a "Merchant."
  • We refer to you as a "Visitor / Guest" if you access one of our websites or interact with us in any other way. This is due to the fact that when you access the website, you are not logged into an (Website Name)account. (Let's assume you're considering using (Website Name)'s services; you decide to write them a message to get more details so you can make an informed choice.)
  • Our privacy statement will inform you of your privacy rights, how we handle your personal data, and how the law is there to protect you. Before using our Services, please carefully read our privacy statement.
  • By periodically updating this website, (Website Name) may make changes to this policy. To make sure that any changes are acceptable to you, you should periodically review this page. Your continued use of the "Website" after we post the amended version signifies your express approval for us to continue processing your Personal Information in accordance with the terms of the revised privacy policy. The revised version will take effect at the time we post it.

DATA THAT WE COLLECT

We might get the following data:

  • Name, brand name, legal name, age, and gender, among other information. Identification documents, such as but not limited to identity proof, address proof, photographs, Permanent Account Numbers, GST Numbers, etc. required for the verification of your identity, contact information, such as permanent and current addresses, email addresses, mobile / telephone numbers, shipping and billing details, and any other details provided by you while making any purchase on our website, applications, or any other platform ("Personal Information").
  • demographic data like a postcode, tastes, and passions.
  • Information about the transactions you conduct through our platform and the fulfillment of your orders, such as the names of the parties involved, a description of the transactions, the payment or transfer amounts, billing and shipping details, as well as the devices and payment or transfer amounts used to complete the transactions.
  • User information, user activity, sensitive personal data (such as financial information, including but not limited to details of credit cards, debit cards, and bank accounts in tokenized form; "Sensitive Personal Information"), as well as know your customer (KYC) documents, are all specifically mentioned in our Terms and Conditions.
  • The application for our services may also require other information, such as your IP address and typical site log data.
  • Information on page visits, computer sign-on statistics, traffic to and from (Website URL) as well as to and from our mobile applications on iOS and Android, and, if relevant, information on the effectiveness of advertisements.
  • Any additional information that we deem necessary in order to improve your Platform experience and offer you the best degree of security and support.
  • By giving us your personal information, you authorize the transfer of that information to and storage on our servers. We hold your personal information on servers.

Via this policy, we hereby seek your consent and give you notice regarding collecting, processing (including using and keeping), revealing, or sharing your sensitive personal information for one or more of the reasons outlined above. This privacy policy describes how we may do this. We shall periodically ask for your specific approval for any purposes for which an explicit consent is needed by applicable Indian legislation.

CHILDREN’S INFORMATION 

Our services are not directed toward children and are designed for a general audience (less than 18 years old). Without the previous approval of the minor's parents or legal guardians, (Website Name)does not voluntarily or actively collect, use, or disclose Personal Information (including Sensitive Personal Information) of minors. If we actually know that any information we collect or receive was provided by a person under the age of 18 without their parents' or guardians' permission, we will immediately delete that information after bringing it to the Company's attention.

WHAT WE DO WITH YOUR INFORMATION 

The following is how we might use the data you submit with us:

  • For the successful creation and verification of your account, upon registration.
  • to confirm that your company's operations and existence are legitimate. Please be aware that before providing you with our services, we must collect your personal information in order to confirm your identity in accordance with the KYC-AML Guidelines set by the Central Bank of India.
  • To the degree permitted by law, to process and verify the legitimacy of your company.
  • to handle financial transactions
  • to enhance our services and products.
  • To settle disagreements, collect payments (if necessary), and troubleshoot issues to improve the website, its applications, and its platforms for you.
  • following each successful purchase, to SMS or email a notification.
  • Subject to your approval, for internal corporate marketing promotions.
  • to periodically send us promotional emails with information about new products, deals, or other offers.
  • To compare and verify with third-party service providers aiding us in running the (Website Name)business (such as fraud investigations, bill collection, affiliate and rewards programs).
  • To share the data with any subsidiaries, joint ventures, or businesses that share common control with (Website Name)(collectively, "Affiliates"), provided that they abide by this Privacy Policy.
  • Sharing your consent and according to the relevant legislation currently in effect allows us to disclose your personal information to our business partners, including NBFCs, FIs, and other partner banks. The misuse of information by such channel partners/partner banks, business partners, and third party authorized service providers, however, shall not be the responsibility of (Website Name). To learn more about how these third parties handle your Personal Information, we invite you to read their privacy policies.
  • if you have a good faith judgment that disclosing the information to the third parties is reasonably necessary to:
  • Take measures in response to alleged illegal activity;
  • enforce or apply our policies on privacy and terms;
  • obey all court orders, subpoenas, and search warrants, among other legal processes; Please be aware that we are not compelled to challenge the legality of any subpoena, search warrant, or other similar governmental request that we receive.
  • We reserve the right to report any suspicious / required transactions or data to federal, state, provincial or local authorities and law enforcement agencies within those jurisdictions in order to comply with anti-money laundering laws that exist in various jurisdictions, including the Prevention of Money Laundering Act, 2002, as applicable to the host Country. As a result, you hereby allow us the authority to report any transactions that we find suspicious, completely at the sole discretion of (Website Name).
  • To defend our reputation, rights, and property, as well as those of our users, partners, or the general public.
  • in line with an existing or potential business relationship with those third parties, such as advertising and content distributors, to disclose aggregated information to them about User behavior.
  • to enhance our services and provide you with better, more individualized service.
  • To monitor user trends and enhance the management of the website, applications, or any other platform, we may utilize your Internet protocol (or IP) address, a special number assigned to your computer server or Internet service provider (or ISP).
  • Your information might occasionally be used to get in touch with you for market research. We may get in touch with you via phone, fax, email, or mail. We might use the data to adjust the website, applications, or any other platform to your preferences.

DATA RETENTION 

After your connection with (Website Name) ends, we are obligated by applicable regulations to keep certain records for certain years. These records will include your personal information, such as your name, contact information, customer number, and transaction history, among other things ("Retained Data"). After our engagement with you ends, we shall remove and destroy all Personal Information we have about you, excluding the Retained Data.

Generally speaking, we will only keep your information as long as necessary to continue offering you the Services or to abide by applicable laws. Nevertheless, even after you deactivate your account, we may continue to keep copies of information about you and any transactions or Services you may have used for as long as permitted by law and the applicable statute of limitations, or for as long as we believe is reasonably necessary to abide by any law, regulation, legal process, or governmental request, to identify or prevent fraud, to recover fees owed, to settle disputes, to fix issues with our services, etc.

SECURITY

We are devoted to protecting the security of your data. We have appropriate physical, electronic, and managerial safeguards in place to prevent unauthorized access to or disclosure of the information we collect online. We take every precaution to prevent unauthorized access, use, or disclosure of the information we collect online. The privacy of your Personal Information, however, cannot be guaranteed because the internet is not a secure medium.

We advise you to enter your username and password each time you want to access your account on our website or conduct a financial transaction. Pick a secure password with care. Never divulge your login information to anyone.

Please get in touch with us or our customer support team right away if you have any concerns about the security of your username or password. Also, make sure to update your password by going to your profile settings.

USE OF COOKIES

A cookie is a little file that requests permission to be stored on the hard disk of your computer. Once you consent, the file is added, and the cookie either notifies you when you visit a specific website or assists in the analysis of web traffic. Web apps can respond to you specifically thanks to cookies. By obtaining and retaining information about your preferences, the web application can adjust its operations to meet your needs, likes, and dislikes. For further details, please see our (Website Name) Cookie Policy.

YOUR RIGHTS

We make sure that you can exercise your individual privacy rights in accordance with the relevant data protection and privacy laws as well as our privacy statement. The following rights apply to Personal Information shared on any platform that is governed by Indian data sharing regulations, including websites, applications, and other platforms.

  • Right to make a "data subject access request," or request access to your personal data. This gives you the chance to request a copy of the personal information we currently have on file for you and confirm its accuracy.
  • Right to ask for the rectification of any errors in the information we have on you. This gives you the opportunity to change any incomplete or erroneous data we may have about you, albeit we may need to confirm the veracity of any updated information you offer.
  • You have the right to revoke your consent at any time to the processing of your personal data.

This has no bearing on the legitimacy of any processing we have already done in reliance on prior consent.

GENERAL PROVISIONS

To keep you informed about the data we gather, how we use it, and under what circumstances, if any, we release it, we may decide to update this privacy statement from time to time. If we do, we'll post the updated privacy statement on the homepage and other locations we deem appropriate.

Please check our privacy statement occasionally as we reserve the right to change it at any moment. If we make significant changes to this policy, we'll let you know by posting a notice on our home page, emailing you, or notifying you here.

You are required to review the Privacy Policy frequently. Your consent to this Privacy Policy in its changed form is implied by your continuing use of the Platform after any such change.

(Website Name) is listed with the Registrar of Companies, and this policy shall be regulated by and construed in accordance with the laws of India as well as the norms and regulations of the Companies Act 2013, the Information Technology Regulations, 2011, and other laws that may be applicable. Any dispute arising out of, relating to, or connected in any way to the creation, performance, interpretation, nullification, termination, or invalidation of this policy shall be resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act (the "Act"), by a single arbitrator chosen in accordance with the Rules.

CONTACT US 

You can reach us if you have any questions or concerns about data privacy and protection.

(E-MAIL ID)

(CONTACT NO)

(ADDRESS)

Copyright © PIXELPULSE IT SERVICES PRIVATE LIMITED .All Rights Reserved.